Certifying Officer
Email Notification
Once an application has been submitted to a CO for processing they will receive a notification email.
Note
Email template 'SHASubmittoCO' can be updated in SHA Admin - Email Template Manager
If the application has been sent to a CO with no AVP Portal enabled, processing will take place offline.
AVP Portal Enabled
Once Admin have enabled an AVP's Portal, the AVP can proceed to log in using GG ID and password.
Processing SHA Application
Click SHA panel to enter the AVP portal for SHA processing.
On the left hand navigation panel, there are two list views:
Awaiting Export List
Recently Processed
To enter a SHA application for processing, click the view button aligned to the application you wish to enter.
To add a comment to the application, click 'Add Comment.'
Click 'OK' to save, comment will be added to the application 'Action History.'
To cancel an application, click 'Cancel Application.'
Enter a mandatory comment and click 'Submit,' application will be moved to a status of cancelled and will be moved from the 'Awaiting Export List' view into the 'Recently Processed' list view.
To complete an new application, click the 'Complete' button in the details view. Complete all mandatory fields and click 'Submit.'
Application will be moved to a status of complete and will be moved from the 'Awaiting Export List' view into the 'Recently Processed' list view.