Release 6.5.0
New Features
1. Un-cancel of Application cancelled in the AVP portal (Freshdesk Ticket #5214)
There are several aspects to this ticket
- Daera Un-cancel of an AVP Cancelled application
AVP Cancelled applications appear in (Daera) AVP complete with state AVP Cancelled. (They display as Cancelled in AVP Portal)
When Un-Cancel is selected- a dialog box appears with "Please enter the reason for un cancelling this application".
Once the un-cancellation comments are entered and OK selected - an action history entry is created and the application returns to state of NEW. Once Daera Un-cancel the AVP can no longer view that application in the AVP portal.
Deara Un-cancel of a Daera Cancelled application
An application that has been cancelled by AVP (status: AVPCancelled) and the cancellation checked /confirmed by Daera, (status: Cancelled) , this application can be un-cancelled by Daera in the same way. The application will revert to NEW status and an action history item created.
AVP View of Daera cancelled applications.
If an AVP cancelled application is subsequently confirmed as cancelled by Daera, the transaction displays as cancelled in the AVP portal.
Automated notification email for AVP cancellation
An automated notification email is sent to the selected Processing Office inbox advising of cancellation of an application and the given reason :
"An Export Application has been submitted for you to process (Unique Ref: {uniqueid}). This application has been cancelled by the AVP {additionalinfo}
Please login to the Forms Portal to view this record Regards DAERA"
Change wording on cancellation dialog box
The wording of the cancellation dialogue box has been improved.
2. Ability to add Supporting Documents to Completed and Cancelled Applications (Freshdesk Ticket #5202)
Users are now able to Add files under Supporting Documents for Completed and Cancelled export applications
3. New Contact AVP /Daera Functionality
Daera staff will be able to contact an AVP at any time to request more information/data.
Contact Daera button will also appear on AVP request for Info screen